Privacy Policy

01 Introduction

kaprera (“we”, “us”, or “our”) is a digital agency based in Beirut, Lebanon, operating the website kaprera.com (the “Service”). We are committed to protecting your privacy and handling your information responsibly.

By using the Service, you agree to the collection and use of information in accordance with this policy. If you do not agree, please discontinue use of the Service.

02 Information We Collect

Personal data

When you contact us or request a service, we may ask you to provide personally identifiable information, such as:

• Name
• Email address
• Phone number
• Company name and any details you include in a message

Usage data

We may also collect information that your browser sends whenever you visit the Service, such as your IP address, browser type and version, the pages you visit, the time and date of your visit, and other diagnostic data.

Cookies and tracking

We use cookies and similar technologies to operate and improve the Service. Cookies are small files stored on your device. You can instruct your browser to refuse cookies, but some parts of the Service may not function properly as a result.

03 How We Use Your Information

We use the information we collect to:

• Provide, operate, and maintain the Service
• Respond to your enquiries and deliver the services you request
• Improve, personalise, and analyse how the Service is used
• Send you administrative or, where permitted, marketing communications
• Detect, prevent, and address technical issues or misuse
• Comply with legal obligations

04 Sharing & Third Parties

We do not sell your personal data. We may share information with trusted third-party service providers (for example, hosting, analytics, and email tools) who process it solely on our behalf and only to the extent necessary to perform their tasks. They are obligated not to disclose or use it for any other purpose.

We may also disclose information where required by law, to enforce our rights, or to protect the safety of our users and the public.

05 Data Retention

We retain personal data only for as long as is necessary for the purposes set out in this policy, and to comply with our legal obligations, resolve disputes, and enforce our agreements. Usage data is generally retained for a shorter period, except where it is used to strengthen security or improve the Service, or where we are legally required to retain it longer.

06 Data Security

The security of your data is important to us. We use commercially acceptable measures to protect your personal data. However, no method of transmission over the internet or method of electronic storage is 100% secure, and we cannot guarantee its absolute security.

07 Your Rights

Depending on your location, you may have the right to access, correct, update, or request deletion of your personal data, to object to or restrict its processing, and to data portability. Residents of the EU/EEA (under GDPR) and California (under CCPA) may have additional rights.

To exercise any of these rights, please contact us using the details below.

08 International Transfers

Your information, including personal data, may be processed and stored on servers located outside your country, where data protection laws may differ. By using the Service, you consent to this transfer where applicable.

09 Children’s Privacy

The Service is not directed to anyone under the age of 16. We do not knowingly collect personal data from children. If you believe a child has provided us with personal data, please contact us and we will take steps to remove it.

10 Links to Other Sites

The Service may contain links to websites we do not operate. We are not responsible for the privacy practices or content of those third-party sites and encourage you to review their policies.

11 Changes to This Policy

We may update this Privacy Policy from time to time. We will post any changes on this page and update the effective date above. We encourage you to review this policy periodically.

12 Contact Us

If you have any questions about this Privacy Policy or your data, you can reach us at: